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Great friendly staff superb service
I highly recommend Marshall's Marine for your next boat purchase. The staff there are friendly and will go out of their way to help you. I was able to make a long distance purchase and they had my new boat ready for me when I requested. They took me for a test ride and took the time to explain everything. I would like to thank Jason, Hope, Wade, John and everyone else involved in helping me purchase the boat.
I purchased a new deck boat from Marshall’s Marine. We came from Florida to purchase a boat from them due to their extensive inventory. We were concerned about buying from a dealer that we didn’t know. From the minute my wife and I walked in the door we knew we made the right choice to purchase a boat there. Everyone was genuinely friendly and helpful. They had more boats on display than I had ever seen in one location. Many more than all of the boat shows and dealers I had been to. They were very organized and scheduled the closing for a time that was convenient to me. We got to water test the boat on site. This was very comforting and just one of the special touches they provided. The price was good and the boat had all the features I was looking for. Everyone we spoke with had nice things to say about the owners. After the purchase I called to inquire about some optional items. That went very well too. I am sold on Marshall’s Marine! I highly recommend them if you are considering a boat purchase based on my experience.
Great experience. Everyone I delt with, totally professional and sincere. Great price and wanting everything to be right. Mr. Collin during the entire process of buying a new Yamaha outboard returned emails and calls very prompt. The dock water testing crew, very knowledgeable and thorough. Will, the finance personnel understanding and thorough. I traveled 3 hours out of state from NC to purchase a new engine because of their character. Rare now days. I highly recommend Marshall Marine.
Staff were helpful and polite
I shopped, and shopped more, for the perfect CC that fit our family needs. I was willing to travel far for the deal and boat we wanted and Marshall's came through. Furthermore, their customer service was beyond expectations and something you rarely find these days...Matt, our Salesman and his finance department were on point with every request, question, communication and timeliness during the deal. In fact, they were more than accommodating while I awaited my new lift to be installed and timing the boat's delivery. They have also been very helpful with post delivery questions. I will no doubt be returning to Marshall's for future boat upgrades!
Had the parts that I needed. Quick service.
Marshalls Marine has went above and beyond over the years to make sure that my family enjoys endless hours of fun and entertainment on the water. We thoroughly enjoyed our tri-toon and hope to someday be in the market for another one. Thank you Marshalls!!
Went to buy parts and couldn't be happier. It was well worth the drive from Sumter. Everyone was so helpful, from the lady greeting people at the door to the parts staff. Excellent job from everyone.
Marshall’s Marine had an advertisement for a boat I was interested in. It was a good price so I spoke with Matthew at the dealership via a phone call as I live 530 miles from Lake City. We spoke about potential options, and he guided me through what options best suited my needs. Because I live 8 hours away, the folks at Marshall’s went out of their way to have the boat ready to go on the schedule that I could make the trip. When I arrived at the dealership, everyone was extremely nice and helpful. Ricky took me out on the lake there and gave me tutelage of the nuisances of the new boat and optional equipment. I am very thankful to the folks there and highly recommend anyone looking for a boat to have a talk with Matthew at Marshall’s. ⭐️⭐️⭐️⭐️⭐️ A+
The service they provided was excellent!! Brantley went above and beyond my expectations in resolving my LED lighting issue. David also provided excellent service, he was attentive and extremely helpful. Everyone I interacted with was friendly and considerate, I could not be more pleased.
I Love This Place! The staff are Wonderful!!! Son and I both got something to hit the water this season.
Very nice place to seek any type of boat for any occasion. Salesman Matt is really great and as far as financing, Miss Hope has your back ! The Crew in the back will make sure you understand all you need to get on the water. I recommend Ricky. Thanks again Guys ! FYI,,, the Water's Great ! 👍
Justin Altman was amazing! From the time I call inquiring about a certain model to the time I signed up. He text me weekly with updates he sent links to do learn and see what Avid was all about. He absolutely went above and beyond to make my family and I very happy. I give this dealership a 10 star review!!! Thank you Justin for all your hard work.
Great people to work with will get u in a boat if they can
Good people to deal with
Great selection!
I cannot thank these guys enough from Justin reaching out to me when I had a major issue with my new skeeter and getting a plan to resolve it and to ken in service for getting the boat in after another dealer had worked on it and getting it right. Communication was top notch and boat is running perfect 👌 will 100% purchase next boat through them
Great service. Very fair prices. Awesome people!
Hope, Lance, and Ricky were wonderful!!
Amazing service, Lance was awesome 💯 on point to help us with the latest transaction of a great relationship as always.
Great service in and out drop the boat off Monday morning for general maintenance picked it up today good people. Thanks you.
We bough our boat here a little over a year ago. We were very pleased with the service provided. Everyone was very punctual when answering correspondence. We had 2 services performed here and both were excellent. The boat rigging crew did and excellent job on rigging the boat and provided a very clean and meticulous install.
Excellent experience!! They were very kind and helpful throughout the buying process!! Would absolutely buy another boat motor from them!!!
Repairs were done perfectly.
Friendly, helpful, gave me an awesome T-shirt.
Great customer service and very informative about correct replacement parts
They best Marina, Great service that consistently goes above and beyond expectations!
Recently we had our 100 hour service done by Marshall’s Marine in Lake City. From the purchase of our boat in March and our dealings with both the Lake City and Georgetown stores we have had excellent service with an amazing and friendly staff at both locations. Dave Tilton in Lake City was great on our last service and kept us updated on the progress of the boat and propeller repair that had to be sent out. Reasonable prices and an Excellent place to do business.
I have never had a better experience with a boat dealer. It is like going back in time when you walk in. I was from out of state having a repower done and they treated me as if I had been a customer for 30 yrs. Great communication, work was done on time and under quote, paperwork in order, overall great experience. Extremely hard to come by these days.
Very pleased with the professionalism they offered when picking up our new boat. After going here I’m scared to go anywhere else. We’ve bought a few boats over the years and no one has been as good as Marshall Marine. Has to be one of the best locations around and exceptionally clean. If you haven’t checked these guys out then you need to!!! Thanks guys y’all will deff see us again when we purchase another boat!
I bought a 2022 xpress xp170 and after a few trips started having cranking trouble and marshals fix me up no problem no cost was just bad battery
Just had another great experience with service department. Thanks guys
Friendly people at parts department
I had stopped in to buy a motor at Marsh Marines very professional bunch of people very nice and neat and beautiful showroom floor the guys in the parts department was very helpful the salesman was very nice that is a great bunch of people to deal with I definitely will use them again stop by and check them out you won't be sorry they've been in business since 1969 I had a great experience stop in and check them out
Good people. Easy to deal with
Great place to buy a boat.
In a time where customer service has basically fallen to the wayside, this place seriously stands alone! First service for my new boat, I was expecting a week. I received a "your boat is ready" text in less than 24 hours! Spare tire bracket broken due to bad weld. I got UPS tracking in less than three hours. This service department puts new meaning to customer service! Highly recommend Marshall's Marine, Lake City.
I called them to ask an off the wall question about sizing a prop for my jonboat. The fellow was obviously extremely busy with customers. He took down my info and said he'd get back to me. When he did he told me he could not get the prop I needed but he gave me solid advice and pointed me in the right direction. That is good service.
Love my new boat. The staff at marshalls marine were all awesome. Its my 1st boat. So the guys were very thorough and patient in showing me how to operate the boat. Thx again
From helping us select the perfect boat to meet the needs of our family to the one on one bow to stern explanation of the features on our boat, we could not have had a more positive experience. The team at Marshall’s really goes above and beyond!
Family business dedicated to their customers every need!
If you are looking to buy a boat their team can help you find the perfect fit . their staff from the begining to the end were very courteous and ready for any questions you have about your purchase and service anytime in the future. looking foward to ripping lips . Thanks Marshall's
To all at Marshall Marine. I have purchased a vr22rc Veranda tritoon with a Yamaha 250SHO. My hat goes off to everyone there. From the start of the purchase to the end of the purchase. All my questions were answered as needed. The service was the best you could ask for. There were a couple of issues and the whole team at the Marina got involved and made the issues go away and made things right. We will be purchasing our next boat from Marshall's again. So if you are in the market for a used or new boat dont hesitate to stop in at Marshall's Marina and get taken care of like you should. Everyone there is TOP notch you will not be disappointed. Matt,
I'll have to admit, after waiting almost a full year for delivery, it was quite a let down to see that what came in, wasn't exactly what I had ordered. I was prepared to refuse delivery and go elsewhere. These people went above and beyond to make sure that I was happy with my purchase, they didn't have to do that, they chose to! Hats off to Tyler for giving me the facts, options and walking me through the entire process. Ricky for giving me the onboard instructions along with some fantastic Cajun humor. And then of course Hope for bringing everything together with her numbers knowledge! You guys are the best and I cannot thank you enough.
Very professional and quality service.
Great folks
Great experience from Tyler and Hope!!
Excellent and friendly service! Enjoying my new G3!
Purchased my new boat about 18 months ago. Love it!!! Best decision I could have made purchasing from Marshall’s. Every time I take my boat in for something, no matter how big or small I get nothing but super fast and courteous service
Wow, where to begin.... First off, Cam and Jason are the BEST! They went above and beyond to help me out by staying late on a Saturday just to accommodate my unique situation. I can't tell you how much that means to me. It says a lot about this business and their employees. After scouring the internet for weeks, I finally found my dream ATV at Marshall's. What a surprise it was to find it at a dealer that mainly specializes in watercraft. Thankfully they decided to branch out a bit and stepped into the ATV world. One of the many things that sets this place ahead of nearly every other dealer is the fact they listed it at a TRUE price rather than the MSRP that doesn't reflect all of the surprise fees that will be added on at the time of purchase. Other dealers could learn a few things from these guys. Not to mention they're one of the very few dealers that isn't inflating their prices. I highly recommend Marshall's Marine! I suggest to anyone that you start here and work with these guys. They'll treat you right.
I traveled 2.5 hrs to deal with Marshall's because they had the variety of boats I was interested in, on site, which made my decision easier. They also gave me a better deal than I could have gotten in my local area and great customer service.
Can't say enough about how nice everyone is. They let me look around the back storage facility and check out their testing lake
Great experience for our family! Cam Elliott was our salesman and he was the best! Friendly, accommodating and super easy to work with. Buying a boat was pleasant and fun!
Great place to do business! Everyone goes out of their way to make sure your satisfied.
Best Dealer, hands down! Great Customer Service and everyone is helpful and friendly!!
Great service friendly folks.
Awesome store....great staff....highly recommend
Great people! Recently had boat repaired. Worked to solve problems quickly!
This is the largest boat sales facility we have ever been to regarding the size of their showroom and area for accessories, there is a huge selection of boats indoors that are air conditioned, makes boat shopping a pleasure and a very knowledgeable staff there too, if you're a passing through or into boating's, give them a look
Super friendly and knowledgeable staff!!
Extremely friendly and professional! A combination not often found in todays business. I would recommend them to anyone and everybody!
Buying my boat from Marshall’s Marine was a great experience from beginning to end. Everybody at Marshall’s Marine was a great help but I would like to recognize Tyler and Hope for the great service!
Best customer service! Tyler and Hope are the best! Thank you!
Easiest buying experience I've ever had when purchasing something of this magnitude. Super helpful and friendly staff. My salesman was Cam and he was great to work with. Definitely would recommend Marshall's Marine to anyone I know looking for their next boat.
Great experience with all the fine folks at Marshall's. They are the best.
We had a wonderful buying experience with this team! We were treated like family the entire time. Thank you Collin, Hope, Tyler and Wade for all of your hospitality and expertise! We love our Tidewater!
Go see Wright, he'll make the deal right for you
I just bought a new Gator Tail 40xd and struggled to find one for a good while. A gentleman on facebook told me about Marshalls Marine and I couldn’t have had a better experience. I worked with a salesman named Campbell and man I tell you this guy was on it. He provided me information that no one else could and was very responsive. He never missed a phone call or text from me and made sure I was informed on what was going on every step of the buying/shipping process. Thank you so much Marshall’s Marine and Staff!
Thanks to the Lake City crew that helped get me into a boat that my wife and I have really enjoyed. It works great for our needs. Thank you Marshall Marine.
Great customer service.
I must say...super customer service. I'm not a haggle guy, but I told Cody what I wanted and he delivered! Hope in the office had the paperwork done and I was in and out in a breeze. Superior customer service is hard to find these days, but today they delivered! Thanks!
No high pressure sales and a great price for a new boat too! From Tyler in sales, Hope in the office, and John with pick-up/delivery - much better than I've experienced anywhere before.
Marshall's Marine is a customer service oriented boat dealership. Drive over 3 hours round trip for their customer service.
After a long search I landed on a boat at Marshall's Marine in Lake City SC. I'm glad I came upon them. I had an awesome experience and Hope Huggins topped of my great experience with a true professional attitude and genuine hospitality. I had also talked to Mr Altman about the placement of the windshield which was on back order from Stingray and he personally sent me pictures of the install procedure. Thanks to all I had a great experience and highly recommend them to anyone looking for a boat or any ATV. Thanks again Hope ! Scott Koontz
This is my second purchase from Marshall’s and it is always better than expected. Service department is top notch and delivery was in depth explaining each system on the new boat.
Great people, great prices, great service
The folks at Marshall's Marine in Lake City are absolutely phenomenal. The sales process was dead-easy. It was priced aggressively and no haggling whatsoever. The approval and finance process was one of the easiest experiences I've had in my life. I drove over two hours to pick up the machine. When I arrived, the paperwork was ready and took five minutes to complete. Then they insisted on doing a test drive around the property and going over the instructions for breaking in the machine and maintenance. Since then, I've referred my friends and family to them, including one who lives in Florida and just bought a unit from Marshall's. This is a family-oriented business that treats people very well. I'm a customer for life.
Friendly and technically proficient. Incredible amount of stock
Excellent, all the way around.
Easiest buying experience I have ever had. Purchased a new pontoon boat and it took less time than drinking a cup of coffee. I was really impressed on how thorough they were going over the boat with me.
Excellent dealer and service. Justin Altman is a great salesman and kept me updated every step in the build process. Wade with the service department does a nice job of showing you how the boat operates and the dealership's test pond is a nice feature to show you how your boat operates. I would highly recommend this dealership to anyone.
Let me first say that I have never had a better big ticket buying experience than I had with MARSHALL'S MARINE! This is a top shelf operation for sure. I searched all over the southeast and Marshall's was not only the best price on my custom ordered pontoon, it was in my home state. Jason, our salesman, was very responsive through the whole process and John, was extremely thorough in the walkthrough and delivery of the boat. On to financing and Will was very friendly and helpful with that process. Each person involved contributed to me being a very satisfied buyer right down to the smallest details. They have definitely perfected the art of customer service. If I am ever asked where to find a great boat dealership, I will recommend my friends down at Marshalls Marine. The drive down to Lake City, SC will be worth it. If 10 stars was a thing, they would have it!
Wonderful place to do business!
Great people and great service Bobby and Timothy who unload boats are the best I enjoy delivering boats there from xpress keep up the great work
good service
Great experience. Totally recommend for your watercraft needs.
Very nice and helpful people. Would definitely do business with them again.
Collin and other members did a great job Very helpful
This is our 3rd purchase from Marshall's Marine. We have received exceptional service from the Jason, Justin, Hope and the service dept. Their price was cheaper than anyone else we priced. We have had a long relationship with this dealer and never once had an issue. We love our new Key West and would recommend them to anyone in the market.
We had an awesome experience! Walked in the door, no one hassled us. Our salesman Tyler walked by asked if he can help I told him we were just looking at the moment. When we found what we were looking for we found Tyler. He explained a little about the boat to us. Got our information and took us over to Will in financing. They got us in an out within an hour. Will definitely recommend Marshall’s Marine in Lake City to all of our friends.
We had a great experience at Marshalls. They were very attentive to our questions and the purchase of our new boat went very smoothly.
Great service. I didn't buy a boat but if I ever do, this is where I'd go.
Great experience! This is my second boat and the first new on. They made the process fast and painless! Wright Anderson is your guy if you want to be on the water.
Very Friendly people all the way around and an easy buying experience! I also shopped around and found that Marshall’s provided me with a better deal.
Arranged for deal over the phone. They were very cooperative picking me up in Florence, closing, sea trial and return to airport in three hours. Assisted trucker several days later. Many thanks to Cody and Tyler in Sales, Hope in finance, John and Wade in delivery, and Ray for the ride back to Florence. Defined Southern Hospitality.
Our Key West boat purchase from Marshall’s Marine in Lake City was a perfect experience! Wade Altman and Hope Huggins made our experience very special in that they paid attention to every detailed question we had and left no stone unturned! They were especially friendly and professional at the same time, handling our purchase as if it were their own. We will certainly do business with them again! Todd and Katherine Senter North Carolina
Great folks, we have been very pleased with the service thus far in purchasing our first new boat. We drove over 600 miles to purchase a boat from Marshall's!
We just bought a new Nautic Star 2102 legacy, this dealership has been amazing to work with. The boat didn’t have seats that I originally wanted, Collin our salesman said that would be no issue and got them ordered. Hope was patient with us as our bank took forever to get the check to them and has helped with registration and all my crazy emails! When we got the boat home we found a few things wrong and I immediately texted Collin, he is having them taken care of and said he would show us how to prevent it from happening again. This dealership has been nothing but great for us, I highly recommend! They have gain lifetime customers from us!
Top notch employees all the way around in Lake City. Didn't have 1 hiccup in the whole process.
Great friendly staff superb service
I highly recommend Marshall's Marine for your next boat purchase. The staff there are friendly and will go out of their way to help you. I was able to make a long distance purchase and they had my new boat ready for me when I requested. They took me for a test ride and took the time to explain everything. I would like to thank Jason, Hope, Wade, John and everyone else involved in helping me purchase the boat.
I purchased a new deck boat from Marshall’s Marine. We came from Florida to purchase a boat from them due to their extensive inventory. We were concerned about buying from a dealer that we didn’t know. From the minute my wife and I walked in the door we knew we made the right choice to purchase a boat there. Everyone was genuinely friendly and helpful. They had more boats on display than I had ever seen in one location. Many more than all of the boat shows and dealers I had been to. They were very organized and scheduled the closing for a time that was convenient to me. We got to water test the boat on site. This was very comforting and just one of the special touches they provided. The price was good and the boat had all the features I was looking for. Everyone we spoke with had nice things to say about the owners. After the purchase I called to inquire about some optional items. That went very well too. I am sold on Marshall’s Marine! I highly recommend them if you are considering a boat purchase based on my experience.
Great experience. Everyone I delt with, totally professional and sincere. Great price and wanting everything to be right. Mr. Collin during the entire process of buying a new Yamaha outboard returned emails and calls very prompt. The dock water testing crew, very knowledgeable and thorough. Will, the finance personnel understanding and thorough. I traveled 3 hours out of state from NC to purchase a new engine because of their character. Rare now days. I highly recommend Marshall Marine.
Staff were helpful and polite
I shopped, and shopped more, for the perfect CC that fit our family needs. I was willing to travel far for the deal and boat we wanted and Marshall's came through. Furthermore, their customer service was beyond expectations and something you rarely find these days...Matt, our Salesman and his finance department were on point with every request, question, communication and timeliness during the deal. In fact, they were more than accommodating while I awaited my new lift to be installed and timing the boat's delivery. They have also been very helpful with post delivery questions. I will no doubt be returning to Marshall's for future boat upgrades!
Had the parts that I needed. Quick service.
Marshalls Marine has went above and beyond over the years to make sure that my family enjoys endless hours of fun and entertainment on the water. We thoroughly enjoyed our tri-toon and hope to someday be in the market for another one. Thank you Marshalls!!
Went to buy parts and couldn't be happier. It was well worth the drive from Sumter. Everyone was so helpful, from the lady greeting people at the door to the parts staff. Excellent job from everyone.
Marshall’s Marine had an advertisement for a boat I was interested in. It was a good price so I spoke with Matthew at the dealership via a phone call as I live 530 miles from Lake City. We spoke about potential options, and he guided me through what options best suited my needs. Because I live 8 hours away, the folks at Marshall’s went out of their way to have the boat ready to go on the schedule that I could make the trip. When I arrived at the dealership, everyone was extremely nice and helpful. Ricky took me out on the lake there and gave me tutelage of the nuisances of the new boat and optional equipment. I am very thankful to the folks there and highly recommend anyone looking for a boat to have a talk with Matthew at Marshall’s. ⭐️⭐️⭐️⭐️⭐️ A+